petpkr is Pakistan's trusted gaming platform and we take our responsibility to players seriously. Gaming is entertainment – it should be fun, controlled and never a source of financial stress. Here you'll find everything you need to stay in control.
Important: If gaming is no longer fun and is causing distress, please use petpkr's self-exclusion tool immediately or contact our support team at [email protected] – available 24/7. You can also permanently close your account at any time.
At petpkr, responsible gaming is not a box we tick to meet a compliance requirement. It is a core part of how we operate. Pakistan has a young, digitally active population that is increasingly engaging with online gaming, and that context makes our responsibilities even more significant.
We know that for the vast majority of petpkr players – whether they are following PSL cricket odds from Karachi, spinning slots from Lahore, or enjoying a live casino session from Islamabad – gaming is purely recreational. That's exactly what it should be. But we also know that a small number of players can develop unhealthy relationships with gambling, and petpkr's role is to identify that risk early and provide every available tool to help.
The tools described on this page are not optional add-ons. They are built directly into every petpkr account and are accessible with a few taps, at any time, without requiring you to explain yourself to anyone. If you want to set a limit, you can set a limit. If you want to take a break, you can take a break. If you want to stop entirely, we will help you stop – immediately and without friction.
petpkr enforces a strict 18+ age policy. Age verification via CNIC or passport is mandatory before any withdrawal is processed. We do not and will not knowingly allow minors to access the petpkr platform under any circumstances.
Every single one of these tools is live inside your petpkr account right now. No waiting. No approval process. Your control, instantly.
Set a cap on how much you can deposit into your petpkr account per day, per week or per month. Once set, limits take effect immediately. Increasing a limit requires a 72-hour cooling period so you cannot override a protection decision in a moment of impulse.
Define the maximum you are willing to lose in a single gaming session. When that threshold is reached, your session ends automatically. This is one of the most effective tools for preventing the trap of chasing losses – a pattern that affects players across all gaming formats.
Set an alert that notifies you after a specific duration of play – 30 minutes, 1 hour, 2 hours, whatever suits you. Time can pass surprisingly quickly when gaming. A simple reminder helps you step back, take a breath and make a conscious decision about whether to continue.
Need a short break? A cooling-off period temporarily suspends your petpkr account for a defined period: 24 hours, 48 hours, 7 days, 14 days or 30 days. During this period, you cannot log in, deposit or wager. petpkr will not send promotional messages during your cooling-off period.
Self-exclusion permanently closes your petpkr account. This is the strongest protection tool available and is designed for players who recognise that they need to stop gambling entirely. Once a permanent self-exclusion is activated, the account cannot be reopened under any circumstances. Contact support to activate this at any time.
Reality check prompts appear at set intervals during active gaming sessions to show you how long you have been playing, how much you have wagered and your net position. These are designed to counteract the immersive nature of online gaming and bring your attention back to your real-world situation.
Activating responsible gaming tools on petpkr takes under two minutes. Here's how:
Access the petpkr platform from any browser on your phone or desktop. Use your registered email and password to sign in.
Tap or click your account avatar or username in the top-right corner and select "Account Settings" from the dropdown menu.
Inside Account Settings, navigate to the "Responsible Gaming" section. All available tools are listed here with clear labels and activation buttons.
Select the tool you want to activate, enter your preferred value (e.g., PKR deposit limit amount or session duration), and confirm. Changes take effect immediately.
If you need assistance activating any tool, including self-exclusion, contact petpkr support 24/7 at [email protected]. Your request will be processed immediately.
If you answer "yes" to three or more of the questions below, petpkr strongly recommends activating account controls and considering a break from gaming.
Do you find yourself gambling more than you originally planned – spending more time or money than you intended when you logged in?
Have you ever tried to win back money you lost by placing more bets – even after deciding you would stop for the day?
Has gambling affected your ability to meet financial obligations – rent, bills, family expenses – or borrowed money specifically to gamble?
Do you feel restless, irritable or anxious when not gambling, or find that gaming is occupying your thoughts during work or family time?
Have you hidden your gambling activity from family members, or felt guilt or shame after a gaming session?
Has anyone close to you – a spouse, parent, sibling or friend – expressed concern about how much time or money you spend gambling?
If you said yes to 3 or more: Please use petpkr's self-exclusion or cooling-off tools now, or contact our support team. Getting help early is a sign of strength, not weakness.
Problem gambling can develop gradually. These are warning signs that should prompt immediate action – either using petpkr's built-in tools or reaching out for support.
Gambling with money set aside for essentials like food, rent or utility bills. Borrowing money or selling belongings to fund gaming. Hiding bank statements or financial transactions from family members.
Feeling irritable or anxious when not gambling. Using gaming as a way to escape problems or negative emotions. Lying to family or friends about how much time or money you spend on gambling.
Needing to bet increasingly larger amounts to get the same thrill. Repeatedly going back to win back money that has been lost. Being unable to stop or cut down even when you know it is causing harm.
If you or someone you know is showing signs of problem gambling, our trained support team can help you activate protective tools immediately. We will never judge, question or delay your request to stop gambling. Simply reach out to [email protected] at any time.
petpkr has a zero-tolerance policy toward minors accessing the platform. The 18+ age restriction is not a formality – it is a hard technical and policy requirement that petpkr enforces through mandatory CNIC-based age verification before any withdrawal is processed.
If you share a device with younger family members, we strongly recommend:
If you discover that a minor has accessed petpkr through your account or any other route, notify petpkr support immediately. The account will be reviewed and appropriate action taken without delay.
petpkr is a gambling platform. Gambling is legal for adults only. Participating under the age of 18 is strictly prohibited and illegal in most jurisdictions.
Enjoy cricket betting, live casino and slots in PKR – with full responsible gaming tools built into your account from day one. 18+
Access Your Account18+ only. Please gamble responsibly. Only wager what you can afford to lose. Follow all applicable local laws.